|Arrowhead Community Bank|
Online Banking/Business Accounts
Online Banking/Corporate Accounts
Online Banking/Personal Accounts
Other/Non Profit Services
Other/Safe Deposit Box
Arrowhead Community Bank and its affiliated companies recognizes the importance of customer privacy, while at the same time the need to utilize information about them to administer our business and to provide them with information concerning our products and services. The maintenance and confidentiality of this information is one of our highest priorities, and to ensure this confidentiality we have adopted the following privacy principles:
Retention and Use of Information. We collect, use and retain information about customers to identify and communicate with them, to provide them with products and services they have requested, to help us respond to questions from customers, and to inform customers about other financial services that may be of interest to them. We also use this information to comply with certain laws and regulations that may apply to us, or to an affiliate, and to help us design or improve our products and services. We collect information about customers only for specific purposes and, upon customer request, we will inform customers of the reason for asking personal information.
Maintenance of Accurate Information. We have procedures to see that client information is maintained in a commercially reasonable manner so that it is accurate, current, and complete. We also have procedures to see that requests to correct inaccurate or incomplete information are acted upon in a timely manner. We maintain security standards and procedures to help prevent unauthorized access to confidential client information, and we regularly review, test and update our technology and procedures to improve the security and accuracy of such information. We investigate client inquiries about information received from our affiliate banks (or from a credit bureau reflecting information we have provided) that the customer believes to be inaccurate and we take steps to correct information we determine to be incorrect.
Limiting Employee Access to Information. Each of our employees has the responsibility for maintaining the confidentiality of client information. The company requires all of its employees to protect the confidentiality of client information and to use it only for bank purposes. We have policies and security procedures to limit employee access to personal client information to those employees with a business reason to know such information. Internal access and sharing of information about customers within various service departments of the company occurs only to the extent appropriate to evaluate, structure and facilitate the services that the customer has requested or to inform the customer of other financial services that may be of interest to him/her. We train our employees to recognize the importance of client confidentiality, and we take appropriate disciplinary measures to enforce employee privacy responsibilities.
Disclosure of Consumer Account Information to Others. We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms.
Information about your transactions with us, our affiliates, or others.
Information we receive from consumer reporting agencies.
We do not disclose any nonpublic personal information about you or our former customers to anyone, except as permitted by law.
We restrict access to nonpublic personal information about you to our employees who need the information to properly service your account or act upon your requests. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
How - and why - information is shared. We limit who receives information and what type of information is shared. We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless: (1) you request or authorize it; (2) the information is provided to help complete a transaction initiated by you; (3) the information is provided to a reputable credit bureau or similar information reporting agency; or (4) the disclosure otherwise is lawfully permitted or required. We do not sell or provide account or personal information to companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.
Sharing information with affiliates. Arrowhead Community Bank is part of a holding company that is made up of a number of companies, such as our bank, mortgage company, trust and investment company, and more. Currently we do not share consumer information or non-internal bank information (e.g. application information, credit reports, etc) with any affiliates without your authorization.
Electronic Mail. Messages sent by e-mail may not be secured, may be intercepted by third parties and may not be immediately received by the appropriate department at Arrowhead Community Bank. Please do not use e-mail to send us communications that contain confidential information, which we require in writing or which need our immediate attention. Please call us instead at 623-776-0800. Be aware that a "receipt" acknowledgment on an e-mail message means only that the message has routed into the Internet, not that the message has been received by Arrowhead Community Bank. Urgent or confidential matters should be addressed via phone or in person. Written authorizations should be provided via U.S. mail or in person.
Web Site Links. The links in this web site will let the user leave Arrowhead Community Bank's site. The linked sites are not under the control of Arrowhead Community Bank, and Arrowhead Community Bank IS NOT RESPONSIBLE FOR THE CONTENT AVAILABLE ON OTHER INTERNET SITES. These links are provided as a convenience to users. Access to any other Internet sites linked to this web site is at the user's own risk. The inclusion of any link does not imply a recommendation or endorsement by Arrowhead Community Bank of the linked site.
Arrowhead Community Bank
17235 N 75th Avenue, Suite B100
Glendale, AZ 85308
Toll Free: 888-375-1063
|Title:||Arrowhead Community Bank|
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